frequently asked questions
Are the inks suitable for both professionals and beginners?
We recommend use by professional tattoo artists. Beginners should receive proper training before application.
Do you accept returns or exchanges?
Returns and exchanges are available for unopened items within the policy period. Please refer to our store policy for details.
What should I do if an adverse reaction occurs?
Discontinue use immediately and seek medical advice. Contact us with the batch number for further follow-up.
Is batch traceability supported?
Yes, production and testing information can be verified via the batch number.
Are your tattoo inks safe?
Our tattoo inks are formulated with industry-standard ingredients and produced under an aseptic process. Each batch passes strict microbiological and heavy metal testing to ensure safety when used correctly.
Do you provide MSDS (Material Safety Data Sheet)?
Yes, the latest MSDS is available for every product. You can download it from our certificate section or contact customer service to obtain a copy.
Are the products compliant with REACH regulations?
Our formulations and raw materials meet the requirements of the EU REACH Regulation, with restricted hazardous substances and complete compliance declarations.
Have the products passed RoHS(CE) testing?
Yes, our products comply with RoHS(CE) standards for restricted hazardous substances. Test reports are available in the certificate section.
Do you have trademarks or relevant certifications?
We have completed trademark registration and compliance labeling for the corresponding markets. Relevant certificates are publicly displayed in our certificate area.
Can the ink ingredients cause allergic reactions?
Individual allergies may occur due to personal differences. A skin patch test is recommended before use, and you may consult a professional tattoo artist or doctor if needed.
Do the inks contain heavy metals or harmful colorants?
We strictly control our raw material sources and conduct third-party testing to ensure all contents meet regulatory limits.
Do the inks contain heavy metals or harmful colorants?
We strictly control our raw material sources and conduct third-party testing to ensure all contents meet regulatory limits.
Are the products packaged in sterile packaging?
Yes, our inks are filled and sealed under sterile conditions. Please use them as soon as possible after opening.
How to properly store inks and consumables?
Store in a cool, dry place away from direct sunlight. Avoid high temperatures and freezing. Seal tightly after opening and use within the recommended period.
Do the products have a shelf life?
Yes, please check the label on the bottle for the expiry date. Expired products are not recommended for use.
Are the inks suitable for all skin types?
Suitable for most skin types. A small-area test is recommended for sensitive skin before full application.
How do you ensure safety and compliance during shipping?
We use compliant packaging and labeling, declare goods in accordance with destination regulations, and provide necessary documentation to assist with customs clearance.
